Terms and Conditions

General terms and conditions 
B & B Bij Tante Toos

General terms and conditions 
Bed & Breakfast Bij Tante Toos 
Welcome to Bed & Breakfast Bij Tante Toos in Lemiers. 
These general terms and conditions come into effect when a reservation is made. 

Main guest. 
The person who has made a reservation at B&B Bij Tante Toos via the website, via a contact form, e-mail, whatsapp, telephone contact or via another (digital) message. 
The main guest must be 18 years or older and is responsible for his or her fellow guests and must have a permanent residence or residence. 
Administrator. 
The person who manages as owner of B&B Bij Tante Toos or on behalf of the owner of B&B Bij Tante Toos. 
Third parties. 
Any other legal entity that is not a guest, administrator or owner. 
Contact & Reservations. 
Via our website: www.benbbijtantetoos.nl or by sending an e-mail to: info@benbbijtantetoos.nl or by calling telephone number: +316-48487856. 
Cancellation. 
Revocation or dissolution of the definitive reservation within the applicable term. You must take care of a cancellation and/or travel insurance yourself. 
Residence. 
The entire period between check-in and check-out. 
Contact details. 
Bed & Breakfast Bij Tante Toos 
Mar van Everdinck and Henry Kroezen 
Mamelis 29 
6295NA Lemiers 
tel. +316-48487856 
email: info@benbbijtantetoos.nl 
website: www.benbbijtantetoos.nl 

1.Bed & Breakfast Bij Tante Toos 
1.1 The website www.benbbijtantetoos.nl has been compiled with the greatest care, but there may be differences between the text and/or photos presented on the website and the current situation at Bed & Breakfast Bij Tante Toos at the time of the visit by our guests. No rights can be derived by the guests from such differences. 
1.2 All rooms are suitable for two people. It is possible to book one extra folding bed per room. However, the mattress of the folding bed is not of the same quality as the mattresses of our fixed beds. 
Our beds have the option of a double bed or 2 x a single bed. You can indicate your preference when making your reservation. 
Dogs are allowed in all rooms. We do ask you to keep your dog on a lead in our yard, because this is the property of our cats Guus, Loesje and Tijgertje. It is not allowed to leave your dog in the room if you are not present yourself. 
1.3 On the day of arrival, you can check in from 3 pm to 6 pm. The agreed arrival times are target times, but if you arrive a little later or earlier, please discuss this with us as soon as possible so that we can see what is possible together. 
In order to clean the rooms, you must vacate them before 11 a.m. on the day of departure, unless otherwise agreed. 
1.4 Breakfast is served between 08:30 and 10:00 in a picnic basket and is delivered to the room or can be eaten in the communal area (the Barn). Deviating times are only possible in consultation. If you have special dietary requirements for breakfast, please indicate this when booking. 
1.5 When using the Barn, outside of breakfast time, a drink is mandatory. 
1.6 Each room has its own bathroom with shower, sink, toilet and the use of towels is included. 
1.7 The car can be parked on our own property. Parking is entirely at your own risk. 
1.8 The private areas may not be entered by guests. 
1.9 If you want to show our B&B to friends, family or acquaintances during your stay, this is allowed (for a short period and after consultation). We appreciate it if you register the temporary guests with us. 
1.10 We appreciate that we and our neighbors can experience you as pleasant guests, in any case normal and polite manners are part of this. Please respect the privacy of our neighbors. The basic rule is: don't do to others what you don't want to do to yourself. 
1.11 It is not allowed to make loud radio, music, noise nuisance of some kind on the site. 
1.12 Between 10 pm and 8.30 am, the evening and night's rest is respected for the neighbors and the other guests in B&B Bij Tante Toos. 
1.13 We would appreciate if the waste is kept separate. So paper, plastic, glass, green waste (VFG) and residual waste. A waste bin is available in the room for plastic, green waste (VFG) and residual waste. We will clean up paper and glass for you on request. 
1.14 B&B Bij Tante Toos is less suitable for people with walking difficulties. Our B&B is made in a characteristic half-timbered house and is built against a hill. There are several (high) thresholds and stairs making it difficult to access for people with walking difficulties. 

2. Prices 
2.1 The prices of the rooms are described on our website www.benbbijtantetoos.nl 
Prices include use of towels, bed linen, water, electricity (normal use) and final cleaning, but exclude tourist tax. 
For charging a battery we kindly ask the following contribution: electric car (cost, depending on electrical use (kWh)).
2.2 The prices do not include the costs of cancellation and/or travel insurance and/or other costs. You must take care of a cancellation and/or travel insurance yourself. 
2.3 Prices of Bed & Breakfast Bij Tante Toos are always without obligation and are subject to changes. 
2.4 All entries on our websites are deemed to have been provided in good faith and are always subject to adjustments. 
2.5 Bed & Breakfast Bij Tante Toos is not bound by obvious errors on its websites. 

3. Reservation and payment 
3.1 Reservations are made by e-mail to info@benbbijtantetoos.nl, via telephone number +316-48487856 or via other (digital) messages. 
3.2 After a reservation request has been made by telephone or email, you will receive a message from us as soon as possible with the relevant data and the statement whether the room(s) are still available. You must check and confirm this information within 48 hours by sending an e-mail back to info@benbbijtantetoos.nl or confirming it in writing in another way, for example via whatsapp. By confirming the reservation request, the booking becomes final and the General Terms and Conditions take effect. 
If we have not received a confirmation from you after 48 hours, the reservation request will be canceled immediately. This is to avoid disappointment for our other guests. 
3.3 Payment takes place on departure, at the end of the stay. Payment can be made in cash or via an online-payment. There is no ATM available. 
3.4 In some cases you may be asked to pay an advance. 

4. Cancellation policy 
4.1 When a definitive reservation for B&B Bij Tante Toos has been made and confirmed, the following applies to cancellation of that reservation: 
- If canceled up to 7 days before the arrival date, cancellation is free. 
- If canceled from 4 days to 7 days before the arrival date, the cancellation fee is 50%. 
- If canceled within 2 days or less before the arrival date, the cancellation fee is 100%. 
After consultation, an advance that may have already been paid will be transferred as soon as possible, but at the latest within 21 days. No refunds will be made in case of early departure. In case of “No Show” the cancellation costs are 100%. 
4.2 Bed & Breakfast Bij Tante Toos, the reservation agreement can only be canceled in the following cases: in the event of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalization or unannounced sale. 
In one of these cases, the owner will provide the guest with an alternative offer as soon as possible. 
If this is not possible or if the guest does not accept the alternative offered, a possible deposit will be refunded. 
Any other damage resulting from the cancellation will not be reimbursed by the owner. 

5. Complaints 
5.1 We try to make your stay as pleasant as possible. Despite our good care, it is still possible that you have a complaint or comment. In order to be able to solve this properly, we ask you to inform us as soon as possible, on the spot, by e-mail or by telephone. 

6. Liability 
6.1 Bed & Breakfast Bij Tante Toos cannot be held liable for damage suffered by the guest or third parties as a result of the stay in the B&B, the guest indemnifies Bed & Breakfast Bij Tante Toos against liability in this regard. Bed & Breakfast Bij Tante Toos is not liable for malfunctions in and around the accommodation, such as disruptions and failure of power, WiFi, water supplies and technical installations, as well as construction and/or road works that have not been announced or have been announced untimely in the vicinity of Bed & Breakfast Bij Tante Toos. 
6.2 Bed & Breakfast Bij Tante Toos accepts no liability for loss, theft, damage or accidents caused to persons, pets and/or goods during or as a result of the stay at B&B Bij Tante Toos. 
6.3 The main guest named in the reservation confirmation is responsible for an orderly course of affairs in and around the B&B. The items in the B&B and the garden must be handled with care. Pets are not allowed to use the sofa, chairs and/or beds. 
The B&B and the garden must be left tidy and decent. 
Breakage or damage must be reported to the owner immediately by the guest. 
Any repair and/or replacement costs must be immediately reimbursed by the guest to the owner at his first request. If, after checking out, it turns out that items have been left broken and this has not been reported to the owner, the invoice for the repair and/or replacement costs will still follow. 

7. Safety 
7.1 In connection with your own safety and that of the Bed & Breakfast, it is forbidden to smoke or use an open fire inside the B&B. This is only allowed in the garden. There is a smoke detector in the B&B rooms. The misuse of fire/extinguishing agents or disabling the smoke detector is not permitted. 
7.2 There is a first aid kit in the B&B. 
7.3 Other facilities in the yard must be used by the guests with care and in accordance with the intended use. The safety of children and pets must be guaranteed by the guests or supervisors. This includes stairs, stove, pets, cars, tractors, cyclists, the bridge, the stream, etc. 

8. Final provision 
8.1 Insofar as not provided otherwise in the rules of private international law, the present conditions are exclusively governed by Dutch law. Non-Dutch speaking guests are deemed to agree with the general terms and conditions. 
8.2 All disputes arising from the user agreement or these terms and conditions will be settled in the first instance by the competent court in the Netherlands, insofar as the rules of private international law do not provide otherwise. 
8.3 None of the parties can transfer its rights and obligations to third parties unless otherwise provided in these terms and conditions. 
8.4 If and insofar as any provision in the user agreement and these terms and conditions should prove to be invalid, the other terms and conditions will remain in force and the invalid article will be deemed to have been converted in such a way that it is brought into line with the apparent intentions of the parties. 

If you have any further questions or comments, please let us know! 
Mar van Everdinck and Henry Kroezen
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